Return Policy
Satisfaction Guarantee
We at youreamazingandillproveit.com and Knowledge Is Freedom Publishing strive to maintain excellent customer service and satisfaction, including a guarantee of every product as it's described on our Website. You're eligible for a refund within 30 days if the item was damaged. For our return policy in regard to other issues see below.
Issue:
- Item Was Damaged
You're eligible for a full refund of the purchase price, including original shipping costs, if the item arrives damaged. Knowledge Is Freedom Publishing will also refund you the amount of the return shipping. To receive a refund, you must return your item directly to us within 30 days of the estimated delivery date and in the same condition you received it in with the original packaging.
- Item Did Not Arrive
Tracking information is available. If the item did not arrive, please contact us and if the original shipment is not located, we will ship out another order.
In cases where the item is returned to us for any of the following reasons, the refund price includes item price only: incomplete address, unclaimed, returned to sender, or similar.
- Incorrect Item Delivered
If the incorrect item is delivered, please contact us immediately and we will send you the correct item.
To initiate a return
In order to initiate a return please contact Knowledge Is Freedom Publishing at knowledgeisfreedompublishing@gmail.com with your issue and we will help to the best of our ability.
We recommend that you use a trackable method of shipment; if the item doesn't arrive and tracking isn't provided, the refund will be cancelled.